How can I view pictures and product specifications?
- Desktop: Hover over the product name and click the info icon (i).
- Mobile: Click the info icon (i) displayed next to the product.
Where can I find details for add-ons like the digital safe or air purifier?
Add-on details and photos are shown in the product selection flow. If you don't see an info icon or need more details, create a support ticket and tell us which product you're considering.
How big is the MicroFridge?
- Dimensions: Approx. 18-11/16" W x 19-11/16" D x 45-13/24" H
- Weight: 78 lbs
- Capacity: Freezer (0.7 cu. ft.), Refrigerator (2.1 cu. ft.), Microwave (0.6 cu. ft.)
Note: Dimensions may vary slightly by model. Click the "Details" tab on the product page for specific school models.
Can I rent a microwave only?
No. Standalone microwaves often fail to meet school safety and energy efficiency requirements. Our combo unit uses a single plug and is 30% more energy-efficient than standard dorm fridges.
Can I rent a mini fridge only (without the microwave)?
No. We only offer the Fridge-Microwave Combo unit, not standalone mini fridges. The combo unit is specifically designed for dorm use-it uses a single plug, meets school safety requirements, and is 30% more energy-efficient than standard dorm fridges.
Do you offer a brand new MicroFridge?
Yes! You can select the BRAND NEW Fridge-Microwave Combo as an upgrade during checkout. Straight out of the box, this never-before-rented unit features built-in SmokeSensor(TM) technology and a USB charging station for added safety and convenience.
How do I disable the Microwave Child Safety Lock?
Note: We do not recommend disabling the lock if children are present.
- Press 7
- Press 9
- Hold the 'Door Open' button for 3 seconds
- The display will show 'Uloc'
Video Instructions: https://youtu.be/PjGAx-iEie0
How long do air purifier filters last?
Breez provides high-quality air purifiers with filters designed to last 8 months (covering both the Fall and Spring semesters).
I have a medical condition that requires specific storage needs (e.g., insulin, medication). Can your fridge accommodate this?
We understand that proper medication storage is critical. Questions about medical storage needs-including specific temperature ranges, temperature controls, or whether our units can safely store medications-require a personalized response from our support team.
Please contact us directly at support@gobreez.com or create a support ticket with:
- Your school and the product you're considering
- The specific storage requirements (temperature range, etc.)
- Any other details about your needs
Our team will provide detailed information about our units' capabilities and help you determine if our rental is right for your situation. We want to make sure you have accurate information before making a decision.
Note: For any health-related or accessibility accommodation questions, please always reach out to our support team for personalized assistance.
What is the full fee schedule?
Potential fees include:
- Unauthorized room change
- Late return (after pickup date)
- Uncleaned fridge (when Return Cleaning Service wasn't purchased)
- Missing parts
- Assisted relocation
- Express Pickup
- Lost/stolen unit (replacement cost)
For the current fee amounts, see our Terms of Service.
What is the replacement cost if a unit is damaged?
You're never charged for cosmetic marks a unit arrived with. Report them at delivery so they're on file.
If the unit is damaged during your rental, beyond normal wear, you pay only for what isn't already covered. The All-Inclusive Warranty covers accidental damage to covered components, so adding it to your order takes care of most of that cost. Replacement costs depend on how much damage there is.
See our Terms of Service for current replacement cost ranges.
Frequently Asked Questions
Delivery & Move-In
Find out when, where, and how we deliver and install your items.
6 questionsIssues & Repairs
Reporting issues, repair requests, and warranty coverage.
13 questionsOrdering & Payment
Cancellations, order tracking, and payment options.
21 questionsPickup & Move Out
End-of-term pickup, cleaning requirements, and early returns.
8 questionsProducts & Fees
Product specifications, features, and fee details.
11 questionsRoom Changes & Transfers
Managing room relocations and transferring your rental to others.
9 questions