Please enter "0" for the floor. For example, if your room is G01, enter 001.

Before Delivery (no delivery date scheduled yet):

If you need to add or update your delivery information and no delivery date has been scheduled:

• Log in at gobreez.com -> My Account
• Find your order and look for the "Delivery Information" section
• Click "Edit" to enter or update your residence hall and room number

Before Delivery (delivery date already scheduled):

If a delivery date has already been scheduled, you cannot edit delivery information directly. Instead:

• Create a support ticket through My Account, OR
• Email support@gobreez.com with your order number and new address

After Delivery:

If you need to move your rental to a new room after it's been delivered:

• Log in at gobreez.com -> My Account
• Click "Request a relocation" next to your order
• Choose your relocation method (self-service or assisted)
• Submit your request

Important: You must notify Breez at least 24 hours before moving your rental. Unauthorized relocations (moving without submitting a request) incur a $50 fee.

Learn more in our Relocation Guide

You have two options, both available through My Account:

Option A: Self-Service (FREE)

• Move the unit yourself to your new room
• Submit a relocation request to update our records
• Best for short-distance moves within the same building

Option B: Assisted Relocation ($50)

• Our team picks up the fridge and delivers it to your new room
• Best for moves between buildings or when you can't transport it yourself
• We'll coordinate the pickup/delivery schedule with you

Learn more in our Relocation Guide

Self-Service (FREE): You physically move the unit yourself and submit a request to update your address in our system. Best for short-distance moves.

Assisted Relocation ($50): Our team handles the physical move-picking up from your current room and delivering to your new location. Best for moves between buildings or when you can't transport it yourself.

Learn more in our Relocation Guide

• Self-service requests: Usually processed within 1-2 business days
• Assisted relocations: We'll contact you within 2-3 business days to schedule the pickup and delivery

Learn more in our Relocation Guide

Moving your unit without submitting a relocation request is considered an unauthorized relocation and incurs a $50 fee. To avoid this fee, always submit a relocation request through My Account before moving your unit, even for self-service moves.

Learn more in our Terms of Service

Yes! If you're leaving campus but want to help a friend or roommate, you can transfer your rental at no cost to either party. The new renter takes over your rental for the remainder of the term.

To start a transfer:

• Log in at gobreez.com -> My Account
• Click "Transfer your rental" next to your order
• Copy the transfer link and share it with the recipient
• The recipient opens the link, provides their information, and accepts

The recipient pays nothing-a 100% discount is automatically applied to their new order.

Learn more in our Transfer Guide

The recipient must be a student at the same school as your original order. They'll receive the rental at your current residence hall and room, but can request a relocation after the transfer is complete if they need to move it.

Learn more in our Transfer Guide

Yes, transfer links expire after 3 days. If it expires before the recipient accepts, you can generate a new link at any time from your My Account dashboard.

Learn more in our Transfer Guide