Room Changes & Transfers
Managing room relocations and transferring your rental to others.
I cannot enter my room info because it is on the Ground (G) or Terrace (T) level.
Please enter "0" for the floor. For example, if your room is G01, enter 001.
What if my room assignment changes before or after delivery?
Before Delivery:
- Go to my.gobreez.com and sign in with the code we email you
- Open your order and find the Your location card
- Click "Add my room" if nothing is on file yet, or "Update my room" to change what's there
- Enter your residence hall and room number, then save
After Delivery:
The unit has to be physically moved, so it goes through a relocation request:
- Open your order at my.gobreez.com
- Click "Request a relocation" on the Your location card
- Choose your relocation method (self-service or assisted)
- Submit your request
Important: You must notify Breez at least 24 hours before moving your rental. Unauthorized relocations (moving without submitting a request) incur a fee — see Terms of Service for current pricing.
How do I move my fridge if I change rooms?
You have two options, both on your order at my.gobreez.com:
Option A: Self-Service (FREE)
- Move the unit yourself to your new room
- Submit a relocation request to update our records
- Best for short-distance moves within the same building
Option B: Assisted Relocation
- Our team picks up the fridge and delivers it to your new room
- Best for moves between buildings or when you can't transport it yourself
- We'll coordinate the pickup/delivery schedule with you
- See Terms of Service for current Assisted Relocation pricing
What's the difference between self-service and assisted relocation?
Self-Service (FREE): You physically move the unit yourself and submit a request to update your address in our system. Best for short-distance moves.
Assisted Relocation: Our team handles the physical move — picking up from your current room and delivering to your new location. Best for moves between buildings or when you can't transport it yourself. See Terms of Service for current Assisted Relocation pricing.
How long does a relocation take to process?
- Self-service requests: Usually processed within 1-2 business days
- Assisted relocations: We'll contact you within 2-3 business days to schedule the pickup and delivery
What if I moved without notifying Breez?
Moving your unit without submitting a relocation request is considered an unauthorized relocation and incurs a fee. To avoid this fee, always submit a relocation request from your order at my.gobreez.com before moving your unit, even for self-service moves. See Terms of Service for current pricing.
Can I transfer my rental to someone else?
Yes! If you're leaving campus but want to help a friend or roommate, you can transfer your rental at no cost to either party. The new renter takes over your rental for the remainder of the term.
To start a transfer:
- Go to my.gobreez.com and sign in with the code we email you
- Open your order and click "Transfer your rental" under Quick actions
- Copy the transfer link and share it with the recipient
- The recipient opens the link, provides their information, and accepts
The recipient pays nothing-a 100% discount is automatically applied to their new order.
Who can I transfer to?
The recipient must be a student at the same school as your original order. They'll receive the rental at your current residence hall and room, but can request a relocation after the transfer is complete if they need to move it.
Does the transfer link expire?
Yes, transfer links expire after 3 days. If it expires before the recipient accepts, you can generate a new link at any time from your order at my.gobreez.com.
Frequently Asked Questions
Delivery & Move-In
Find out when, where, and how we deliver and install your items.
6 questions
Issues & Repairs
Reporting issues, repair requests, and warranty coverage.
13 questions
Ordering & Payment
Cancellations, order tracking, and payment options.
21 questions
Pickup & Move Out
End-of-term pickup, cleaning requirements, and early returns.
8 questions
Products & Fees
Product specifications, features, and fee details.
11 questions
Room Changes & Transfers
Managing room relocations and transferring your rental to others.
9 questions